Privacy Policy

1. Introduction

Zendial AI (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

We comply with the Nigeria Data Protection Regulation (NDPR) and applicable international data protection laws.

2. Information We Collect

Information you provide:

• Name and email address (via contact form)
• Phone number (when requesting a demo call)
• Messages you send through our contact form

Information collected automatically:

• IP address (for rate limiting and security)
• Browser type and device information
• Pages visited and interaction data

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To facilitate demo calls through our AI assistants
• To improve our website and services
• To send you updates about our services (with your consent)
• To protect against fraud and ensure security

4. Third-Party Services

We use the following third-party services to operate:

• VAPI AI - Powers our voice assistant demos. When you use a demo, your voice data is processed by VAPI in accordance with their privacy policy.
• Web3Forms - Processes contact form submissions and delivers them to our email.
• Vercel - Hosts our website and processes server requests.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 12 months. You may request deletion at any time.

6. Your Rights

Under the NDPR and applicable laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to processing of your data
• Request data portability

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure server infrastructure, and access controls.

8. Cookies

Our website uses essential cookies required for the site to function. We do not use tracking or advertising cookies without your explicit consent.

9. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at:

Email: ohdurojaiye@gmail.com
Location: Lagos, Nigeria